Effective Date: 27th September 2024
Company: [Your Legal Company Name]
Website: https://cinestocker.com
At Cine Stocker, we specialize in instant digital delivery of stock footage, video templates, and related digital products. No physical shipping is required.
1. Order Processing
Automated Delivery:
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Downloads are available immediately after payment confirmation.
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You’ll receive a confirmation email with a secure download link or access instructions within minutes.
Verification Cases:
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Rarely, orders may require manual review (up to 24 hours). We’ll notify you via email if delayed.
2. Delivery Method
Digital Access Only:
Products are delivered via:
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Email link (sent to your registered address).
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Account Dashboard (My Account > Downloads).
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No physical items will be shipped.
3. Delivery Timeframes
Instant Access:
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90% of orders are processed instantly.
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If you don’t receive your download within 1 hour:
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Check your spam/junk folder.
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Contact support at support@cinestocker.com.
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Subscriptions/Memberships:
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Access instructions are emailed and available in your account dashboard.
4. Fees & Payments
Transparent Pricing:
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No delivery or handling fees.
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Total price is shown at checkout.
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Payments processed securely via PCI-compliant gateways (Visa, Mastercard, PayPal, [others]).
5. Security & Responsibility
Secure Downloads:
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Links are unique, time-limited, and encrypted.
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You’re responsible for:
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Keeping your account credentials secure.
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Downloading files before link expiration (typically 7 days).
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6. Need Help?
Contact Us:
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Email: support@cinestocker.com
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Business Address: [Your Physical Address, if applicable]
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Registration No.: [Your Business Number]